If your Jamie Park Jewelry ring doesn't fit correctly, contact us for complimentary resizing within 6 months of your purchase. After the period, you can purchase the resizing service here.

Your satisfaction is our top priority. Please contact us if you have any issues with your purchase. We will be happy to assist. Because all of our pieces are handmade to order, contact us with any questions prior to purchasing.

We will gladly send you a resin or wax model if you would like to try a ring at home. Visit here to request a model.

RETURNS AND EXCHANGES

• If you are not satisfied with your purchase, you have 14 days from the date of delivery to request an exchange or return. Please email our customer service at support@jamieparkjewelry.com to submit a Exchange or Return Request. Your request will be answered by our customer service team within 1-2 business days, and will provide further instructions for sending in your return.
• SELECT MY DIAMOND items will incur a 15% restocking fee (not to exceed $500) for sourcing and custom modeling.
• Merchandise must be in new, unworn condition. 
• Merchandise must be returned in original packaging.

PROPOSALS

If you are purchasing an item for a proposal and the return window does not align with your timeframe, contact us before placing an order.

NON-REFUNDABLE

• Returns NOT accepted if return is dropped off beyond 14 days after delivery date.
• Returns NOT accepted if the returned item is worn, used, resized, or items that have been damaged, or otherwise altered.
• Custom-designed, personalized and/or sale items are final sale and can not be returned.
• All shipping is non-refundable.
• Jamie Park Jewelry reserves the right to refuse transactions, assess fees, and/or close accounts based on order or return behavior.

Yes, we ship worldwide! Please visit Shipping here for the most current international shipping time and rates.

Yes, please reach out to our customer service at support@jamieparkjewelry.com.

Our team will reach out to you within 1-2 business days.

Sustainable and ethically sourced gemstones and metal are the foundation of our work. We strive for full transparency by working with gemstone dealers who strictly follow the Kimberley Process and are members of the American Gem Trade Association. Additionally, the gold we use is sourced from verified suppliers who comply with the U.S. Patriot Act.

We also proudly use lab-created gemstones, eliminating mining activity from the process and leaving a smaller carbon footprint.

If you are not satisfied with your purchase, you have 14 days from the date of delivery to request an exchange. Please email our customer service at support@jamieparkjewelry.com to submit a Exchange Request. Your request will be answered by our customer service team within 1-2 business days, and will provide further instructions for sending in your return.