Your Jamie Park Jewelry item comes with a manufacturer's warranty that covers defects due to workmanship for the first year.
If a problem ever occurs and the item seems to be damaged or defective, please email us as soon as possible. Do not continue to wear the piece to avoid any further damage.
If there is an issue that requires our attention, the item will have to be sent back to us for inspection and/or repair. Contact us prior to returning the item for inspection.
The warranty does not cover general wear and tear or lost stones. A replacement cost may be incurred if the parts of the original item need replacements. Customers are responsible for shipping, insurance or duties and import taxes.
The warranty is void if:
The piece was repaired or altered by a third party without our written authorization.
The piece is damaged beyond repair.
We were not made aware of the fact that the damage was caused by an excessive force.