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    STEP 1: Design Consultation

    Once you have submitted your custom order inquiry, you will receive a follow-up email from us within 1-2 business days. We will walk you through determining every single detail necessary. After design confirmation, we will provide you with the total cost and a purchase link. The custom order must be fully paid before production begins.

    STEP 2: CAD Production

    Our team will start CAD production to create a 3D model. You will receive a set of 3D renderings. Two minor adjustments can be made with renderings. Then we proceed to create a final mock-up to confirm your design.

    STEP 3: Production

    Upon your approval, the render will be printed, molded and cast in metal. Our experienced jeweler will polish and set the stones to the custom ring. The production is the longest step but will be well worth the wait.

    STEP 4: Delivery

    You will receive a shipping confirmation email with a tracking number once your order has shipped. Please note that the carrier will require a signature at the shipping address.



    Yes, we will provide you with a final proof for your review before production. The production process will begin upon your approval of the design.

    The current turnaround time for a custom design process is 4-6 weeks from an initial concept to delivery.

    The price for a custom design varies based on the complexity of the design and required supplies. The average cost for our custom rings starts at $800.

    Yes, we ship worldwide! Please visit our shipping page for the most current international shipping time and rates.

    Custom orders are final sale and non-refundable. To view our full return policy, please visit here.