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We are open! Updates on our order processing time.
We are open! Updates on our order processing time.

CUSTOM DESIGN

Submitted! What's next?

STEP 1: Design Consultation

Once you have submitted your custom order inquiry, you will receive a follow-up email from us within 2-3 business days. Design options and initial quotes will be provided.

STEP 2: 3D Render Approval

After finalizing the design, you will receive a 3D render. The 3D Render will depict the final product. Minor adjustments can be made during this process. 

STEP 3: Production

Upon your approval, the render will be printed, molded and cast in metal. Our experienced jeweler will polish and set the stones to the custom ring. Please allow 2-3 weeks for production time. The production is the longest step but will be well worth the wait.

STEP 4: Delivery

You will receive a shipping confirmation email with a tracking number once your order has shipped. Please note that the carrier will require a signature at the shipping address.

 

FAQ

Yes, we will email you a final render for your review. The production process will start upon your approval of the design.

Yes, we ship worldwide! Please visit our shipping page for the most current international shipping time and rates.

After confirming the design and the cost of your custom order, we will provide a private link to purchase. We accept all major credit cards, Paypal, and Affirm financing. All of the custom orders must be fully paid before the 3D work can begin.

Our design & mold fee starts at $80 and up. The cost is based on complexity of the design. The average cost for our custom rings ranges from $700-$7,000 USD.

Our turnaround time for a custom design process is 4-6 weeks from an initial concept to delivery.

Custom orders are final sale and non-refundable. To view our full return policy, please visit our Returns page. For further information, please email us. We will be happy to answer any additional questions!